Location opposite the lovely park. Watched the park run from the room. Nice bath with shower over. Could wash my hair with the shower whilst sat in the bath which was good for me. The staff were very friendly and polite and the hotel was gorgeous., well kept and clean.
Nicki
december 2024
Absolutely stunning hotel in a wonderful location. Ideal for us to visit Harrogate and Mother Shiptons cave. Walking into the hotel, the attention to detail was aesthetically pleasing. My son loved the singing pumpkins and all the staff couldn't be more helpful. Beautiful bar lounge area to relax in after a busy day shopping and sightseeing. We had a meal in the restaurant which was absolutely beautiful. Is definitely on our list to visit this beautiful hotel again.
Joanne
oktober 2024
Location fab, lovely hotel, Real good breakfast
Susan
januari 2025
Location. Free drinks vouchers on arrival. Large room (superior)
Simon
februari 2024
All of downstairs. Bar lounge and dining room were stunning. Food in restaurant very good.
Paul
december 2024
The hotel was dog friendly and the staff were very welcoming and inclusive of the dog It was a good location for walking into the centre with the dog The bar was open 24/7 so we could relax in the bar knowing the dog was welcome and we were comfortable When we arrived in the room there was a dog bed, bowl and toy waiting with information on the hotel relating to pets which was a really nice touch and made us feel comfortable as it was our first trip to a hotel with the dog Our room had a low window which was perfect as our dog is the nosiest dog ever so he had a lovely time watching everything outside while we got ready to go out
Faye
december 2024
The staff were helpful and friendly and the hotel was very clean. The communal areas are particularly lovely as it looks like they are updating through the hotel. Breakfast was good.
Caroline
augustus 2024
From when we were greeted on Wednesday by the charming young man on reception, to when we booked out on Friday, we found every member of staff that we encountered to be professional, courteous and polite. Each one of them went out of their way to help us and provide the best service that they could, with a big smile. The buffet breakfast was plentiful with good choices, including vegetarian sausages - cooked to order when requested. Our evening meal was excellent, really well cooked, and good choices on the menu. Our room, (223) was clean, comfortable and warm, nice bathroom with a good shower, and the bonus of a deep bath ! A lovely hotel, with excellent staff, can't wait for our next visit.
Wendy
november 2024
This is an older hotel, quite large but not as large as some in Harrogate, but with its own charm and with attentive front desk, bar and restaurant staff. Beautiful gardens, great location on the Stray but a short walk from the town centre. The restaurant was a pleasant surprise, ambitious menu but carried out in great style by the kitchen. Restaurant staff were friendly and efficient, especially a pair of Spanish ones.
Jerry
september 2024
We didn't book ahead for the restaurant the first night we checked in and it was fully booked but Roisin was amazing; got us a table in the lounge area and organised for us to order off the main menu. Lovely to see some familiar staff faces serving us too (Anne). The room was more modern than we have stayed in before and we loved it! Particularly appreciated that the windows opened sufficiently to allow us to keep the room cooler at night.
Etchells
oktober 2024